In order to hone after-sales service skills and better improve customer satisfaction, EBICO held this online competition for after-sales service personnel. Through the selection of "after-sales service star", give full play to the role of excellent employees!
Looking back at the past 15 days, the first online selection activity of The Star of After-sales service of EBICO was carried out enthusiastically! In the industry caused a huge response! In order to further improve the quality of after-sales service, nearly 30 first-line after-sales engineers of EBICO actively participate in the return visit and verification work through various ways such as online and offline, and win the heartfelt support of users with sincere service!
Since the vote began on August 13, tweets about the campaign have spread rapidly across the burners' upstream and downstream industries! As of August 27, the total number of reading more than a thousand, the total number of shares more than a hundred! The total number of votes is over ten thousand! Total page views over one hundred thousand! At the same time of voting, EBICO users expressed their recognition and support to EBICO after-sales service team in the comments section, explaining the high quality of after-sales service from the side!
After fierce competition, the outline of "star of after-sales service" of EBICO is gradually clear: Huo Lei, Wu Qi, Qi Jingchen three engineers stand out! Become the most popular model of the market after - sale service figures!
In recognition of the three engineers' serious and responsible working attitude, Mr. Yang Junhua, manager of After-sales Service department of EBICO hosted the award ceremony. Because of the nature of the after-sales service team, they are always on the run around the motherland, even if it is the award ceremony, they have no time to come back to attend, they can only be picked up by their colleagues. Compared with a certificate and a prize, the operation of equipment and the smiling face of customers are their more dazzling military MEDALS!
Product is the soul of the enterprise, service is the lifeline of the enterprise. EBICO burner has always obtained good feedback from the market with high quality. After the problem of product homogeneity appears, EBICO pays more attention to the guarantee and improvement of after-sales service. The good feedback from customers has become the booster for EBICO service team to keep improving.
In order to help the new members to integrate into our family and to improve the communication efficiency between the headquarter and the local branches, we organized a group building activity at the Cowboy Resort in Suzhou on the shore of Taihu Lake on the tail end of May Day holiday....
