Global Service
EBICO is customer-centric and wants to provide the best experience for customers and gain the trust of their customers.
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Global Service

Service System
EBICO always adheres to the customer-centered principle, providing customers with first-class service, that is, caring for the customer's pursuit, desire, providing personalized service, and constantly introducing new products that satisfy customers to meet the needs of customers so that they could enjoy the value-added services.
Full Course

Provide all-round services including but not limited to receiving goods, guiding installation, commissioning and assisting customers in maintenance.

All Day

7*24-hour consulting services to provide the most effective and fastest services and intelligent cloud all-weather real-time monitoring to ensure maximum avoidance of customer losses.

Comprehensive

Regularly inspect and access all customers as planned, and effectively provide a range of maintenance and services for the customer's equipment.

Full Devotion

Pay close attention to the opinions and requirements of customers, solve problems as soon as possible, and provide high quality services.

Service Network
EBICO's sales service network can cover the whole world thanks to our quality assurance. Our products have been verified by the customers, and currently our sales network has spread worldwide, covering most of China including but not limited to Shanghai, Shandong and so on.
Service Network
Service Commitment
The common goal of all EBICO employees is to make EBICO stand out in the fierce market competition. While EBICO emphasizes scientific and technological innovation and research quality, we also guarantee the implementation of following services.
Professional Training
Professional Training

On-site guidance and installation, and training for the commissioning.

Response at Any Time
Response at Any Time

Response to customer needs all day.

Customer Tracking
Customer Tracking

Establish customer service archives management system to track usage situation.

Free Maintenance
Free Maintenance

Free maintenance within 12 months
 (excluding vulnerable parts).

EBICO has a high-tech professional team, which can analyze customer requirements and explore the best design and manufacturing systems with customers, and can fully meet the specific requirements and expectations of users.
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